Certified Service Center

What Is A Certified Service Center?

The Certified Service Center program is designed as a tool to help consumers find quality service centers, to help electronics and appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.

Show Your Customers That you Mean Business!
Differentiate your service from your competitors. Become a Certified Service Center and demonstrate to your customers, and the industry, that customer service and satisfaction are paramount to your center, and customers are guaranteed high quality. Your service deserves to be recognized. So take your business one step beyond the rest, get certified today.

What is the Certified Service Center Program?
The Certified Service Center program is designed as a tool to help consumers find quality service centers, to help electronics appliance manufacturers select service centers for in-warranty repairs, and to provide a standard for professional service firms that desire to offer outstanding customer service.

CSC Bylaws

CSC Development Committees

Who's Eligible?
The Certified Service Center program is open to all electronic and appliance service, repair and installation companies located with in the United Sates, including:

  • -Audio Video (HTI) Service Centers
  • -Communications Service Centers
  • -Computer Service Centers
  • -Biomedical Service Centers
  • -Mobile/12 Volt Service Centers
  • -Office Products Service Centers
  • -Satellite Service Centers
  • -Television Service Centers
  • -Appliance Service Centers
  • -Security System Service Centers
  • -Misc. Electronics/Appliance Service Centers

What's Involved?
To attain Certified Service Center status, a service center must comply with specified requirements determined by representatives of all facets of the service industry.

Certification Requirements

  • -Facility Service Capability
  • -Code of Conduct
  • -Licensing and Insurance
  • -Professional Appearance
  • -Management Skills
  • -Technician Certifications
  • -Appropriate Test Equipment and Tools
  • -Customer Service and Warranty Policy

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